Application for Residential Service - City of Geneseo, Illinois

Applicant

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Last

Spouse/Co-Applicant

First

Last

Address

Date of Service

Phone

Name and Address of Owner

Have you ever been served by Geneseo Municipal Utilities before?

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No

Address of Previous Service

Employment/Occupation

Drivers License #

Drivers License # Of Co-Applicant

Drivers License

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The  undersigned  “Customer”  makes  application  with  Geneseo  Municipal Utilities  for  Electric, Water/Sewer,  &  Trash  service  to  be supplied at   the location described and at   any other location hereafter served by the Company at   the customer’s request.  The customershall pay promptly at   the applicable rate for any service provided under this application.  The customer shall be subject to all rules andregulations of the Company, and may be subject to discontinuance of service for violation of said rules and regulations.The  Company’s  authorized  agents  shall  have  access  at    all  reasonable times  to  the  premises  where  service  is   being  furnished  for  thepurpose of reading meters, examining, repairing, or removing the Company’s equipment or disconnecting the service if  the customer is  delinquent in the payment of electric and/or water and sewer bills rendered, or to prevent fraud, or abuse, and the customer shall be responsible for any loss or damage to the Company’s property, due to negligence, while the same is  in  the premises or custody of thecustomer.Payment of meter deposit is  due on the date service is  to be connected in  applicants name.  Additional meter deposits may be requestedby the Company if  customer is  continually delinquent.NOTICE:  OBTAINING SERVICE UNDER A NAME OTHER THAN A LEGAL NAME WILL CONSTITUTEFRAUD AND WILL RESULT IN TERMINATION OF SERVICE AND POSSIBLE CRIMINAL CHARGES.IF YOU ARE UNDER 18 YEARS OF AGE, A CO-APPLICANT, OF LEGAL AGE, MUST APPLY AND SIGN THISAPPLICATION

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SERVICE AND BILLING

§ 52.15 APPLICATION FOR SERVICE.SERVICE AND BILLINGAn application for initial electric or water service must be done in person at the Municipal Utilities Office, 115 S. Oakwood Avenue. Service shall be disconnected for lack of an application.(Prior Code, § 6-6-1) (Ord. 1936, passed 4-14-2009)§ 52.16  DEPOSIT REQUIRED.(A)Residential.A deposit for electric service and a deposit for water and sewer service shall be paid by a person requesting service at a particular addressin the city. The amount of each such deposit shall be such amount as set by the utility payment policy then in force and effect at the time of the request. Thedeposit is  required of all    persons requesting service within the city. In addition, a such deposits shall be required for all persons who currently receive utilityservice from the city and who fall into one of the following categories: (1)Have failed to pay a final utility bill at a prior address;(2)Have tendered payment of a utility bill that has been dishonored or rejected for insufficient funds; or (3)Have had a notice of shut-off physically delivered to the property receiving service one or more times within the prior 12 months. The deposit shallbe paid in accordance with the utility payment policy then in force and effect.(B)Commercial.(1)A deposit for electric service and a deposit for water and sewer service shall be paid by all    commercial or industrial customers making an initial request for service from the city. The amount of the deposit shall be such amount as set by the Utility Payment Policy then in force and effect at the time of the request. The deposit is  required from all    commercial and industrial customers and all    deposit requirements must be fulfilled within 120 days of commencing service.(2)A deposit shall be required for all   commercial customers that began receiving service after December 31, 2013 and who have not made a depositwith the city. The amount of the deposit shall be such amount as set by the utility payment policy then in force and effect at the time of the request.(3)A deposit shall be required from any commercial customers that began receiving service prior to January 1, 2014 that fall into one of the followingcategories:(a)Have failed to pay a final utility bill at a prior address;(b)Have delivered bad checks in payment of utility bills; or (c)Have had a notice of shut-off physically delivered to the property receiving service. The amount of the deposit shall be such amount as set by theutility payment policy then in force and effect at the time of the request.(C)Deposits.  All deposits provided for in this section shall be deposited in interest-bearing accounts in accordance with city investment policies. Refundsand adjustments to commercial deposits shall be made as per the utility payment policy then in force and effect at the time of the request.(D)Representatives of the Municipal Utilities reserve the right to investigate all requests for initial and reconnected service and shall require a deposit as allowed in this subchapter.(Prior Code, § 6-6-2)  (Ord. 1936, passed 4-14-2009; Ord. O-14-122, passed 11-11-2014; Ord. O-01-01, passed 2-14-2017; Ord. O-17-31, passed 12-12- 2017)§ 52.17 DISCONTINUATION OF SERVICE; NOTICE.Electric and water service shall be terminated if any of the following conditions occur:(A)A customer fails to pay a deposit when required under the provisions of this subchapter;(B)A customer fails to pay for past services more than eight days in arrears;(C)A deferred payment arrangement cannot be reached with the customer and owner, or the customer does not adhere to the deferred paymentarrangement;(D)Nonpayment for unmetered electric or water service;(E)Failure, after written notice has been delivered mailed to the customer’s address in which a non-operating or faulty meter is located, to permit the cityphysical access to install a replacement meter or to repair a meter;(F)User’s property has been determined unsafe by any of the city’s inspectors or the City Fire Chief;(G)A customer obtains electric or water service by fraudulent means or submitted an application which contained misrepresentation, falsifications, or material omission of requested information of the applicant; or (H)Wherein any connection in violation of the provisions of this subchapter is  known to exist.(Prior Code, § 6-6-3)  (Ord. 1936, passed 4-14-2009; Ord. O-14-122, passed 11-11-2014; Ord. O-17-03, passed 1-10-2017; Ord. O-17-31, passed 12-12- 2017; Ord. O-18-05, passed 6-12-2018)§ 52.18 PROCESSING FEE.A processing fee for disconnection of service shall be charged when an account reaches shut-off status as defined in the utility payment policy and in  suchamounts as provided therein.(Prior Code, § 6-6-4)  (Ord. 1936, passed 4-14-2009; Ord. O-17-31, passed 12-12-2017 § 52.26 PLACEMENT OF LIEN FOR FAILURE TO PAY BILLS.Whenever a bill for public utility service charges remains unpaid after the due date, the City Administrator shall cause a statement of lien claims to be filedwith the County Recorder of Deeds. The statement of lien claims shall be filed in accordance with the most current federal and state regulations relating to lien claims.(Prior Code, § 6-6-13)  (Ord. 1936, passed 4-14-2009; Ord. O-17-31, passed 12-12-2017)

§ 38.238 WATER CONSERVATION PROGARM GUIDELINES

The following Guidelines apply from May 1st through September 30th. (The Water Conservation Program applies to lawn sprinkler and irrigation systems.)

(1)          Watering hours are daily, between 4am – 9am only.

(2)          Restrictions may be waived for new planting that requires more watering after initial installation (such as sod, trees, and bushes). Please contact the Water Department for a variance application.

(Ord. O-23-06, passed 06-27-2023)